Pack Adventure FAQ's

Your dog will be picked up and dropped off from the comfort of their own home/backyard. 

I must be able to access them if no one is home upon collection. 

Pick ups: Between 8am - 9:30am

Drop offs: Between 12pm - 1:30pm

Once we arrive to our destination, we are exploring for two or more hours. 

We drive anywhere between 30 minutes to an hour away for our adventures. We frequent Riverhead forest, various beaches and reserves. We also have a very exciting new fully-fenced area to explore coming soon. Your dog has the option to run, swim, play, sniff and socialise to their hearts content.

Tuesday: Adventure Club

Wednesday: New adventure service coming soon!

Thursday: Adventure Club

We are currently servicing Stillwater, Torbay, Long Bay and surrounding areas. 

Our service area for pack adventures is small and localised so your dog can spend less time travelling in the car and more time adventuring with their mates.  

Price per week: 

1 adventure a week: $60

2 adventure a week: $100

We use a system called GoCardless through Xero, where your card is encrypted. This system automatically charges your card the same amount each week. Billing occurs every week on a Monday. 

We request a minimum of 24 hours advance notice for any adventure cancellation. Failure to provide sufficient notice results in a cancellation fee. We understand that unforeseen circumstances may arise, such as illness or injury. We will make exceptions for emergencies or unavoidable situations. In such cases, please contact us as soon as possible to discuss your situation and potential alternatives. 

If you were to provide sufficient notice and payment had already come out for that adventure week, your adventure will be put on credit to use when your dog returns. 

If you are wanting to cancel the service entirely, 2 weeks notice is required.

You can read about our cancellation policy here.

In my Mazda MPV. I have a cargo barrier in place, anti-slip rubber lining along the floor and the dogs share the large space in the back. My vehicle is complete with air conditioning throughout the back to ensure your pups remain cool. There is ample space for them and often you will find them choosing to curl up and cuddle next to each other after an adventure. 

Rain or shine we will be out adventuring! However, if the conditions are dangerous to the dogs or to ourselves, we will postpone the adventure until the bad weather passes. Dangerous conditions include flooding, severe winds or thunderstorms.

The Meet and Greet will give me a lot of information needed to approve your dog(s) for adventures. To organise a Meet and Greet, you must first fill out an application form. You can do that here.

If a dog is working on improving their recall, but is not 100% perfect, being in a group is likely to help them in their training, as dogs typically want to stay with the group. I look for certain cues about this when observing your dog on the Meet and Greet. 

I take great care in placing your dog in the appropriate group. My priority is to maintain harmony within a pack and base things on your dog’s needs. You may require a certain day of the week, however, if I find your dog isn't well suited to that pack, we may try another day. As your dog becomes accustomed to their adventure days, I will give you honest feedback about my observations.

 Wild and Waggin' accepts dogs who:

• Are motivated to stay with other dogs and people.
• Are capable of hiking or running far distances and are healthy and are in good physical condition.
• Get along with other dogs and do not harass or fight with others.
• Are not a flat faced breed.
• Feel comfortable riding in a vehicle with other dogs.
• Are over 5 months old.
• Are spayed or neutered or do not display anti-social behaviors if in tact.

These requirements are essential for the safety of your dog and others around them.

 The following are reasons for the denial of services at any time:

• Not staying with the pack.
• Threatening the physical or emotional safety of humans or animals.
• Health concerns to your dog.
• Aggressive tenancies towards other dogs or people.
• Great fear or anxiety in the car or in small spaces.
• If a dog is not yet fixed, a female in heat cannot attend until they are off heat or a male who harasses other dogs.
• Concerning play, such as neck grabbing or shaking. I will notify the clients and determine whether it’s safe to keep them in a group. Undesirable traits that raise concern may potentially be remedied through my guidance, or be cause for denial of services. 
• Other reasons for denial are: Excessive demand barking, extreme anxiety, picking on other dogs or other behaviors impacting their enjoyment, biting and pulling objects away from the handler, excessive jumping, etc. 

Clients are expected to be open and honest when sharing information about their dog and his or her history. In order to participate, pet parents are required to submit extensive behavioural, health and emergency information in the client portal. Our new clients enroll in a recurring weekly or multi-week service. This commitment ensures that the pack gets along well and maintains its integrity. 

First, schedule a Meet and Greet with me to assess your dog’s basic skills. You can do that here. Alternatively, you can contact me via email. 

After your dog gets approved, you will be given information on how to complete your profile in the client portal. 

From there, we will schedule your dog to complete a minimum of two solo sessions with me. In these solo sessions we work on building a relationship, training and practicing basic manners before introducing them to the pack environment. 

After your dog has completed these solo sessions with me, they will then be integrated into the pack.